Evans Halshaw is delighted to announce that our Ford Glasgow dealership has been awarded The Chairman’s Award by Ford Motor Company, recognising the team’s work to deliver an excellent customer experience.
The coveted accolade highlights the Ford dealerships which offer the highest levels of customer satisfaction and is awarded to the Top 20 Ford Dealers in the UK.
Extensive research is continuously carried out by Ford to assess exactly how customers feel about the quality of attention they receive from their dealer - whether buying a new car or having their vehicle serviced. For the winning dealerships this programme confirms they not only meet but exceed their customers' expectations.
The award is particularly poignant this year as despite adapting to new ways of working since the dealership operates since the Covid-19 lockdown, the automotive retailer has continued to put its customers at the heart of the sales process.
Ensuring they get the best experience possible however they choose to purchase their next car. Whether that’s in store, online with Click and Collect or through their contactless “We Come to You” home delivery service.
A spokesperson for Pendragon, owners of Evans Halshaw, commented: “We are honoured to have been recognised by Ford and receive a Chairman’s Award for our work in 2019. The award is a tribute to the excellence and dedication of our Associates and their commitment to customer satisfaction.”