Frequently Asked Questions (FAQs)
Q : Is mobile servicing available for Cars and Commercial Vehicles?
A : Yes, the mobile service van can come to your business premises to look at both your business' cars and vans.
Q : Do I have to be a Fleet customer to use the service?
A : No
Q : Is mobile service work covered under warranty?
A: One of the great things about the mobile service vehicle is that it can carry out minor warranty repairs and recalls as well as service. It can also carry out a number of general maintenance repairs such as brakes and lighting.
Q : When is the mobile service van available to book?
A : The mobile service van is available Monday to Friday - 8:30 until 5pm.
Q : Are there any extra costs ?
A : Another great thing about the mobile service van is that there is no extra charge. It is there to help our customers out! We will come to you and make your life easier.
Q : Are roadside breakdowns covered?
A : Unfortunately roadside breakdowns are not covered by the mobile service van. However, we will repair a vehicle at a customer's home or work premises as long as it is off the road.
Q : Is mobile servicing covered in my Transit24 agreement?
A : Yes, the mobile service is part of the Transit 24 program.
Q : Am I eligible for Ford Mobile Servicing?
A : Any Ford customer is eligible for the service.
Q : How do I make a booking for Ford Mobile Servicing?
A : Call your local site and they will be happy to book you in.