Frequently Asked Questions
Q: How long will it take for you to answer my call?
A: Our UK-based call centres answer 80% of calls in under 10 seconds.
Q: How long will it take you to get to a break down?
A: Technicians from one of our 4 northern DAF dealerships should hopefully reach you within 44 minutes.
Q: How many DAFaid vans does each dealership have?
A: Each dealership has two breakdown assistance vans with full service kits.
Q: Will my truck need to be taken back to the site?
A: In most cases, over 80% of breakdowns are repaired and dealt with at the roadside.