DAFaid - Breakdown Support
DAFaid is DAF's industry leading roadside assistance service. Dedicated to reaching and repairing your vehicle in the shortest possible time, DAFaid provides fast emergency service throughout the year. If you have broken down in the North East of the UK, we can reach you from one of our four Evans Halshaw DAF dealerships, located at Birtley, Leeds, Sheffield and Stockton.The highly experienced incident managers will deal with your call efficiently, while all our technicians are trained to DAF's high standards in processes and health & safety. We'll get you back on the road quicker than anyone else.
If you're in need of assistance, call DAFaid on 0800 919 395.
Benefits of DAFaid
Year-round Availability
DAFaid is on hand to help 24/7, 365 days a year.
Immediate Response
DAFaid technicians leave the site within 15 minutes of your call.
Get Back on the Road Quickly
Our technicians will aim to get you moving within 96 minutes of your call at most.
We'll Keep You Informed
Our 'Link and Chase' process ensures all parties are given regular updates of an incident's progress.
Frequently Asked Questions
Q: How long will it take for you to answer my call?
A: Our UK-based call centres answer 80% of calls in under 10 seconds.Q: How long will it take you to get to a breakdown?
A: Technicians from one of our four northern DAF dealerships should hopefully reach you within 44 minutes.Q: How many DAFaid vans does each dealership have?
A: Each dealership has two breakdown assistance vans with full service kits.Q: Will my truck need to be taken back to the site?
A: In most cases, over 80% of breakdowns are repaired and dealt with at the roadside.Find Your Nearest Evans Halshaw DAF
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