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Privacy Statement

Evans Halshaw is committed to protecting your privacy. This policy sets out how Chatfields uses and protects any personal information that you give Evans Halshaw  when you use this website. The information you provide to Evans Halshaw may be held by Evans Halshaw for the following reasons:

  • Market research
  • Tracking of data
  • To communicate with you regarding products and services that we offer
  • To improve its products and services
  • To provide aggregate information and statistics for the purposes of monitoring website usage in order to help Chatfields develop its website and services
  • Recruitment and selection purposes
  • Calls to Chatfields may be recorded for quality and training purposes

We like to hear your views to help us improve our service. From time to time we may contact you by post, e-mail, telephone or fax to ask your opinions. If you do not want to be contacted for this purpose, please write to Data Protection Officer, Evans Halshaw, Loxley House, 2 Oakwood Court, Little Oak Drive, Annesley, Nottingham, NG15 0DR.

Your information may be passed to and used by all Evans Halshaw companies. We will never pass your personal data to anyone else, except for any successors in title to our business and associated group companies and suppliers that may process data on our behalf. We may use and disclose information in aggregate (so that no individual customers are identified) for marketing and development purposes.

The Evans Halshaw website contains links to other sites however we are not responsible for the privacy practices or the content of such websites.

Under the Data Protection Act 1998, you may request details of personal information that Evans Halshaw holds about you. An official fee will be payable. If you want to make a request, you should write to the Data Protection Officer at the above address.

If you believe that any information Evans Halshaw holds about you is incorrect or incomplete, you should write to the Data Protection Officer at the above address. Any information which is found to be incorrect will be corrected as soon as possible.

Supplier Policy - Evans Halshaw Environmental Requirements

1. Introduction
 
The purpose of this instruction is to ensure that suppliers comply with the ‘Supplier Policy’ requirements stated in this instruction.

Our policy is to seek the purchase of goods and services that minimise negative and enhance positive impacts on the environment whilst meeting our business requirements.

By incorporating environmental considerations into purchasing our decisions we endeavour to make a positive contribution to the environment. To this end, we have developed these requirements that are applicable to our suppliers, contractors and to ourselves. These principles seek to ensure that we and our suppliers act in a responsible manner.

Where it is found that a supplier’s conduct is not in accordance with this supplier policy, we will seek to engage with that supplier and encourage continuous improvement in their environmental performance.

2. Responsibility

The Dealer Principal shall be responsible for ensure that the ‘Supplier Policy’ is implemented.

The Purchase Department Team Leader/Manager shall be responsible for ensuring that the company requirements stated in this instruction are communicated to suppliers.

3. Procedure

3.1 Environment Management System Requirements

We seek to ensure that appropriate attention is paid to environmental issues when purchasing products and services.

In all cases suppliers should be able to demonstrate environmental policies and management systems sufficient to ensure continuous improvement in environmental performance. Therefore, suppliers should be able to demonstrate upon request:

  • Documented policies regarding environmental management.
  • The ability to monitor and review environmental performance.
  • The degree to which operations are covered by recognised environmental management systems (ISO14001) or the supplier’s intentions towards such accreditation.
  • The awareness of potential environmental risks inherent in their production, service or sourcing activities.
  • The implementation of mechanisms and processes in place to mitigate or minimise potential environmental risks.

The degree to which products and services have been designed with environmental considerations in mind.
 
Suppliers should seek to:

  • Minimise the use of energy, water and raw materials where practical.
  • Maximise the use of recyclable and renewable materials including energy where possible.
  • Make practical efforts to minimise waste and dispose of it in a safe, efficient, and environmentally responsible manner.
  • Avoid contamination of the local environment and ensure that emissions, air, noise and odour pollution is, as a minimum, within nationally defined limits.
  • The company reserves the right to request from the supplier evidence to support the above requirements.

In support of the supplier policy we will:

  • Assign responsibility for the supplier policy to named responsible individual(s) and provide Director oversight.
  • Allocate resources for the effective direction and implementation of the policy, with particular emphasis on encouraging prevention of pollution, legal compliance and continuous improvement.
  • Measure and monitor the application of the policy.
  • Review and revise the policy on an annual basis.
  • Conduct an environmental assessment of our key suppliers utilising internal or external resources as appropriate.

To implement the supplier policy, we will:

  • Work collaboratively with suppliers to improve environmental standards and performance with the aim of realising continuous improvement for both our suppliers and ourselves.
  • Protect the confidentiality of information entrusted to us.
  • Recognise the supplier’s own standard where they are working to environmental standards similar to those stipulated in this policy.
  • Not require suppliers to realise environmental standards more onerous than our own.
  • Ensure that all relevant employees are aware of the supplier policy.
  • Cease trading with suppliers showing persistent disregard for important elements of environmental performance.
  • Act as an advocate for responsible supply chain practices within our industry sector.
  • Use a risk based approach to ensure we focus on those areas where the environmental risk is greatest and maximum impact can be achieved.

3.2 Hazardous substances-COSHH

The company policy is to only purchase substances that comply with COSHH Regulations.

The supplier shall ensure that hazardous substances comply with the COSHH Regulations and must submit material safety data sheet (MSDS) upon request.

3.3 Returnable packaging and reducing packaging waste

Where practicable, the supplier shall ensure that packaging used is:

a. Returnable and is reused.
b. Reduced.

3.4 Transport

The supplier must be able to produce information about environmental aspects of transportation of goods to the company, e.g. mode of transport used, packaging materials used and production locations.

Used Vehicle Price Guarantee - Terms and Conditions

If you can find the identical used Truck/Van at a competitor dealer within a 40 mile radius with a like for like offer outside the Evans Halshaw Group for less within 5 days of placing your order with Evans Halshaw, we will refund the difference in price. Claims submitted under the Price Guarantee must be accompanied by a genuine written retail quotation from a UK main dealer, on a truck/van of identical specification, model year, offer and mileage within 3,000 kilometres. Imports excluded. Retail customers only.

Service, Repair and Type Price Guarantee - Terms and Conditions

If you can find an identical service, repair or tyre at a competitor business within a 15 mile radius outside Evans Halshaw for less, within 5 days of the date of your service invoice, we will refund the difference in price. Competitor tyre price must include fitting, valve, balancing and disposal. Claims submitted under the Price Guarantee must be accompanied by a genuine written quotation from the competitor business. Retail customers only.