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Our Service Promise

We believe in delivering our customers an exceptional experience. By choosing Evans Halshaw you can expect to receive a service above and beyond, and here's how:

Value
Choosing a main dealer shouldn't mean you need to pay more for your servicing, that's why if you find the same service or repair for less within 5 days, we will pay the difference.*

Trust
You should always be confident in the dealership you've chosen for your aftercare needs, with almost 80% of Evans Halshaw customers giving us four or five star satisfaction, you can be rest assured that your vehicle is in safe hands.

Transparency
At Evans Halshaw we perform a complimentary Vehicle Health Check at every visit, if your technician discovers an issue, they will show you exactly what they have identified by sending a video to you, so you can see exactly what needs doing without having to just take our word for it.

We will always provide all-inclusive accurate quotes without any hidden charges, ensuring the price you see is what you pay. What's more, no work will ever be carried out without your approval.

Quality
We understand that quality should never be compromised, especially when it comes to the safety of your vehicle. We will only ever use quality approved parts certified with a 12 month guarantee.

Convenience
Our online booking tool makes booking your next service with us quick and easy, plus with a dedicated customer contact centre we are just a phone call away should you need us.

We can also provide you with a courtesy car whilst yours is with us, or if it's easier we can collect your vehicle and deliver it back to you once your service is completed.
Whether it's servicing, MOTs, brakes or tyre replacements, you'll find everything you need under one roof at your local Evans Halshaw Dealership.

Communication
We will never contact you unnecessarily, we will however provide you with complimentary vehicle reminders by looking at your vehicles mileage and condition to predict future maintenance and servicing dates, contacting you as soon as they're due - one less thing to worry about remembering. 

If you have any questions then call our service team on 0333 323 7154

Price Guarantee

If you can find an identical service or repair at a competitor business within a 5-mile radius outside Evans Halshaw Group for less, within 5 days of the date of your service invoice, we will refund the difference in price. Claims submitted under the Price Guarantee must be accompanied by a genuine written quotation from the competitor business. Retail customers only.

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